Medical Guardian Medical Alert Review

ReliaScore™ 8.7/10
Written by: Winny Lee
Last Updated On: Jul 1, 2024

A Premium Medical Alert Offering

Based in Philadelphia, Medical Guardian was founded in 2005 and is one of the largest medical alert system providers in the country. If you want some the best medical alert devices with premium features, Medical Guardian could be your next provider.

Equipment

Medical Guardian has a wide variety of product offerings, with three in-home products (MGClassic, MGHome Cellular) and two mobile products (Mobile, Active).

Every option has a base unit, a wearable wristband or pendant emergency button, and two-way communication. A fall detection pendant can be added to almost all of the units for an extra fee.

MGClassic

MGClassic is the most basic of all products offered, and the least expensive of their lineup at $29.95 monthly. It is an in-home unit that connects to a landline telephone and offers up to 1,300-foot of coverage area.

MGHome Cellular

The MGHome Cellular is the second in-home unit priced at $37.95 monthly. The system connects via 3G, so a landline is not required.

MGMini

The MGMini is a self-contained mobile medical alert system using AT&T cellular technology and costing $39.95 monthly. The unit is small to carry in a purse or pocket. The device also has integrated GPS for location tracking, and the battery lasts up to one day.

Three colors are offered which is great for having multiple devices for different family members in the same home. This is a premium offering from Medical Guardian and as so, there is an upfront device fee of $149.95.

Medical Guardian Price Comparison

ProviderMonthly Activation Fee
Medical Guardian$29.95/monone
Bay Alarm Medical
$21.95/monone
MedicalAlert.com
$22.95/monone
GetSafe
$24.95/monone

Monitoring

Medical Guardian contracts their 24/7 monitoring to Affiliate Monitoring which is owned by LifeStation. Aside from the typical emergency dispatch of first responders, operators are also able to handle non-emergency calls as well. For either type of call, operators can connect a user to first responders or members of the user’s emergency contact list.

The center is certified by The Monitoring Association (TMA) with a Five Diamond certification. English and Spanish speaking operators are available, and the company uses a third-party translation service to cater to other languages.


Pricing

Medical Guardian’s products range from monthly rates of $29.95 to $79.95. Fall detection is an extra $10 monthly, and extra buttons are $2.99 monthly. A protection plan may also be added for $5.99 monthly to protect users in the event of lost or damaged equipment fees of up to $350. To mitigate this, we’d recommend purchasing the equipment outright to avoid the hassles of returns and equipment fees. It’ll be more expensive up front but less of a headache when it’s time to end service – especially for seniors that have a hard time getting out of the house or, god forbid, your loved one passes and you have to travel across state lines just to return the device.

Medical Guardian’s Home Systems are a good value, considering their quality and features.  Here’s how the MGClassic with fall detection compares to other home landline medical alerts.

CompanySystemStartup CostMonitoringFall Detection1-Year Total Cost
LifelineHomeSafe Landline$129.90$29.95/mo.$15.00/mo.$669.30
MedicalAlert.comHome Landline$124.90$27.95/mo.$10.00/mo.$580.30
Medical GuardianMGClassic$12.50$29.95/mo.$10.00/mo.$491.90
Bay Alarm MedicalSOS Home Landline$30.00$24.95/mo.$10.00/mo.$449.40

Here’s how the system compares to other home landline medical alerts with fall detection.

CompanySystemStartup CostMonitoringFall Detection1-Year Total Cost
LifelineHomeSafe Landline$129.90$29.95/mo.$15.00/mo.$669.30
MedicalAlert.comHome Landline$124.90$27.95/mo.$10.00/mo.$580.30
Medical GuardianMGClassic$12.50$29.95/mo.$10.00/mo.$491.90
Bay Alarm MedicalSOS Home Landline$30.00$24.95/mo.$10.00/mo.$449.40

Reputation

Medical Guardian has proven itself to be a praised and reliable medical alert system provider, as evidenced by many other medical alert comparison sites. The company also touts itself as a family-oriented as because founder Geoff Gross created the company in 2005 with his grandmother in mind after she experienced her own falls.

ProsCons
Several packages available to get exactly what you need. Cost increases with additional options.
24/7 monitoring with multilingual operators. Repackages other manufacturer's hardware.

ProsCons
Premium featuresNone
Good Value
Strong offering

Summary

Medical Guardian’s wide array of premium medical alert devices will suit the needs of any senior that wish to extend their independence in the home. We especially appreciate Medical Guardian’s mobile offerings that range from different sizes and price points.

Medical Guardian Key Specifications

Medical Guardian
Startup Costs$0
Monthly Cost (Starting At…)$29.95
Minimum Length of ContractN/A
ConnectivityLandline, Cellular
GPS OptionYes
Automatic Fall Detection$10 / mo. (Included with $39.95 / mo. Active Guardian plan)
WearablesNecklace, Wristband, Pocket
Voice ActivatedNo
Wall ButtonsNo
Caregiver Tracking AppYes
Range800 ft
Wearable Battery Life5 days.
GPS Battery Life1 day.

How To Choose The Right Medical Alert System
Read our ratings of the best medical alert systems for 2024.

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