Medical Alert Review

Being alone and being vulnerable to medical emergencies and falls can be scary. Luckily, there are things you can do to lower the risks. For example, slip mats and shoes with slip resistance are excellent solutions – but they aren’t completely foolproof. All it takes is an unstable wobble and you can find yourself helpless on the floor like an overturned turtle. This is a great cause for concern for your nearest and dearest, who are constantly full of worry.

This is where the heroes at Medical Alert come in. Their medical devices add an extra layer of protection for yourself and improved anxiety levels for your loved ones. With Medical Alert, you are a press away from emergency support. No matter whether you’ve fallen on the floor, caught up in a fire, or being burgled, help can be there in a flash with these nifty devices.

When making such an enormous decision, it can be difficult to know which device matches your needs – this is where we come in. We have tested each product to give you a deep analysis, meaning you can sit back and relax through the entire process.

Get Started Today. Visit Medical Alert or call 1-800-260-4204

Medical Alert Review

Medical Alert, hailing from medical giants Connect America, is a state-of-the-art medical monitoring system. The reason their devices are so popular comes down to how easy they are to install and their competitive pricing for annual plans. 

How Does It Work?

These devices can be connected via three different methods including VoIP, Modem, or landline. Once set up, there is a direct line to one of Medical Alert’s countless monitoring centers dedicated to keeping your loved ones safe. 

When it comes to wearable techs, like pendants, clip-on devices, and bracelets, your close family or friends can check in as well as caregivers. The handy mobile app lets users schedule appointments and testing, which is always useful. The end-user can use the app to alert one of their contacts or the emergency services, which means great flexibility and less wasted emergency service time. 

The Setup Process

As mentioned previously, the setup process couldn’t be easier if it tried. It is as simple as unboxing the device and plugging it into your chosen outlet mentioned above. 

With plans payable on flexible terms (annual, monthly, or part-annual), there is a subscription to suit everyone’s needs. Prices start at $27.95 with an annual subscription and the payments are completely transparent – meaning you’re not going to get stung by surprise payments down the line.

The Key Features Strike Back

-Comes with an excellent insurance policy of just $1 a month. This means if your device is lost or stolen, you don’t need to shell out $350 for a replacement device

-Automatic fall detection is an optional add-on that costs $10 every month

-When you opt for an annual plan, you get a free lockbox and ground shipping

-You can take your button for a shower thanks to the water-resistant qualities

Get Started Today. Visit Medical Alert or call 1-800-260-4204

The Model Breakdown

At Home

This system tackles alerts in two ways, with a speaker device and a help button worn around the wrist or neck. There are two connectivity options available for this model:

AT&T Cellular: It doesn’t matter whether you have the required mobile service. This option utilizes the AT&T network. You can have this option at a monthly fee ranging from $37.95 – $29.95/mo if you decide to pre pay annually. The price of the package will depend on the length of your term. Note that there is a $79 programming fee.

Landline: Each device comes included with a phone cord that you can hook up to your home jack. This plan is slightly cheaper, with plans ranging from monthly costs of $27.95/mo or $19.95 if you pre pay annually. 

On The Go + Button

This combines the benefits of both the On The Go and the At Home models. You get the AT&T device with the charging deck just like you do above. However, this time, you get a wearable button for use in the home. 

Naturally, this shifts the plan’s price to the upper limits of $47.95/mo for monthly payments.

Fall Detection Pendant

Coming in at an extra $10 a month on top of the plan prices outlined above and below. This includes a fully waterproof button compatible with any Medical Alert device.

Customers can cancel any of these plans whenever you like.

Get Started Today. Visit Medical Alert or call 1-800-260-4204

Customer Service Overview

On the back of extensive snooping, we have found the Medical Alert website to be easy to navigate and extremely user-friendly. It helps that they essentially offer two services which simplifies the shopping experience.

On their website, you will find everything you need including customer contact forms, user manuals, and general support. 

The Better Business Bureau (BBB) endorses Medical Alert’s parent company Connect America and gave them an A+ rating. However, when it comes to customer reviews, there were 50 complaints dealt out of an awkward 151, with and an average rating of 1.⅕ stars. 

Things look better for Medical Alert when we turn to Consumer Affairs. The company achieves a 4.⅘ star rating – this is based on 1381 reviews. 

Hopefully, the information above has helped guide you towards making a decision. Remember, there are plans to suit everyone, you have 30 days’ worth of guarantee, and you cancel at all times. What are you waiting for, Medical Alert is waiting to monitor your loved ones.

Get Started Today. Visit Medical Alert or call 1-800-260-4204

Pros

-Simple product offerings and pricing plans

-Best Annual subscription deal in the industry

-Button devices are lightweight and waterproof – meaning you can stay safe in the shower

-Effortless installation

-Response centers operate around the clock, with operators adept in multiple languages 

Cons

-Wearable tech is chunky – but a small sacrifice to make for peace of mind 

-Mobile detection can be sketchy – especially in areas of low AT&T cover

-Mobile device offering is pretty expensive compared to competition.

-You need to pay an additional fee to have fall detection

Get Started Today. Visit Medical Alert or call 1-800-260-4204