About Us

MedicalAlertBuyersGuide.org is the largest independent website dedicated to testing medical alert systems and other products that help senior citizens live better lives. Each year over 500,000 people rely on our team of dedicated professionals to provide expert, independent advice on senior safety.

Our Mission

Whether you’re a professional caregiver, an adult looking to get a system for your mom and dad, or a senior seeking to help you continue living safely and independently in your home, our mission is to provide you with clear, concise and up-to-date information so you can choose a medical alert provider for your situation.

How We Test

Our team performed 12,000 hours of research on 16 leading medical alert brands. We followed that with over 520 hours of hands-on testing conducted by our team. We used secret shoppers to purchase leading medical alerts systems and evaluate all steps of the experience: from buying the system, to setting it up, and real-life testing, including simulating falls.

Our Testing Process

testing step 1

CALL SALESAccurate info?
High pressure tactics?
Secret discounts?

testing step 2

WEBSITE PURCHASEClear info?
Hidden fees?

testing step 3

UNBOXING & SETUPEasy setup?
Good documentation?

testing step 4

TESTINGResponse time?
Reliable fall detection?
Accurate GPS location?
Caregiver app?

testing step 5

RETURNS & REFUNDSClear info?
Hidden fees?

Meet the Team

Jensen Wong

As the co-founder of MedicalAlertBuyersGuide.org, Jensen Wong merges his experience working from pharmaceutical to technology companies for consumer advocacy. Leveraging his background, he ensures this platform offers trustworthy insights to empower individuals in making informed decisions about their health and safety. His goal is to provide unbiased reviews and up-to-date information, helping users navigate the complex world of medical alert devices with clarity and confidence.
Sarah Falcone, BSN, RN

Sarah S. Falcone, BSN, RN, is a nurse and writer in Fort Worth, TX. She has cared for seniors for over 15 years as a home health nurse and manager. Sarah is a passionate advocate for helping seniors age in place. She believes the home setting is where her patients can receive medical treatments they need with greater satisfaction and comfort. Connect with her on LinkedIn!
Tom Anton

Tom Anton is a freelance writer specializing in the healthcare industry. He has written extensively on topics including emergency medicine, primary medical care and medical devices. An engineer by training, he relishes the opportunity to perform hands-on testing and reviews of medical alert systems.
Winny Lee

Winny Lee is a freelance writer with a passion for the medical alert space. Her passion comes from her personal experiences with loved ones who need medical alert devices, and look for the device with the appropriate functions to match those in need. She loves to share her insight of the latest and greatest medical alert devices in the market to help others choose the right one.
Kat Reynolds

Kat Reynolds is a professional writer specializing in Medicare regulations and health care issues affecting older Americans. She has a BSBA from Auburn University and an MAS from the University of Alabama in Huntsville. She has more than two decades of experience writing and researching articles, reviews, whitepapers, and blog posts about the issues and challenges facing older Americans as they navigate public and private insurance systems, financial issues, and the health and safety challenges that come with aging.
Lindsey Perkins

Lindsey Perkins is a freelance writer and an expert in digital communications. She loves media and communicating stories through different forms, and is fascinated by the opportunities that digital technology presents us. She has 9+ years of journalism and marketing experience, as well as my marketing degree from Southern Methodist University.